Terms of Service

Last updated: December 2024

Welcome to Monit247. By using our website monitoring service, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using Monit247 ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Monit247 provides website and service monitoring solutions, including:

  • HTTP/HTTPS uptime monitoring
  • SSL certificate monitoring
  • DNS record monitoring
  • TCP port monitoring
  • Heartbeat (cron job) monitoring
  • Domain expiry monitoring
  • Alert notifications via multiple channels
  • Public status pages

3. Account Registration

To use the Service, you must:

  • Create an account with accurate and complete information
  • Maintain the security of your account credentials
  • Be at least 16 years of age
  • Not share your account with others

You are responsible for all activities that occur under your account.

4. Subscription Plans and Billing

Monit247 offers various subscription plans with different features and limits:

  • Free Plan: Limited features at no cost
  • Paid Plans: Starter, Pro, and Business tiers with enhanced features

For paid plans:

  • Billing occurs monthly or annually based on your selection
  • Prices are subject to change with 30 days notice
  • Refunds are provided on a case-by-case basis
  • Downgrades take effect at the end of the current billing period

5. Acceptable Use

You agree not to use the Service to:

  • Monitor websites or services without authorization
  • Conduct denial-of-service attacks or stress testing
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or harmful content
  • Attempt to gain unauthorized access to our systems
  • Resell or redistribute the Service without permission

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (with advance notice when possible)
  • Emergency repairs or updates
  • Factors beyond our control (network issues, third-party failures)

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in that policy.

8. Intellectual Property

The Service, including its design, features, and content, is owned by Monit247 and protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our software
  • Reverse engineer or decompile our systems
  • Use our trademarks without permission
  • Remove any copyright or proprietary notices

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • The Service is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you in the past 12 months
  • We are not responsible for downtime or losses caused by monitored services

10. Indemnification

You agree to indemnify and hold harmless Monit247 and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activity
  • Fail to pay applicable fees
  • Abuse the Service or our support team

You may cancel your account at any time through your account settings or by contacting support.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@monit247.com